2020 Christmas order deadlines

Our last work day for 2020 will be Fri Dec 18, and we’ll be back and at ‘em on Monday the 18th of January 2021. The below deadlines for postal orders should ensure pre-Christmas delivery, according to Australia Post’s advice – but it’s yet to be seen how our postal service will hold up. As a precaution, we’ve been conservative with our deadlines to give our hard-working posties a little extra time.

To complete your jobs before we close, here are the key dates for your diary:

 

Print orders

✈️ Mailed Internationally: Tuesday the 1st of December

🚚 Parcel Post (within Australia): Monday the 7th of December

🚚 Express Post (within Australia): Friday the 11th of December

👋🏼 For studio collection:  Monday the 14th December

 

Scanning & art reproduction: current restrictions have largely put a hold on scanning, though we’re slowly getting the service back up and running. The process will be a little different (and we are now operating a waitlist), but please get in touch and we’ll see how we can help.

Print-on-demand/dropshipping: If you are able, we strongly encourage ordering stock to keep on hand rather than printing-on-demand/dropshipping over this busy period. This time of year, our turn-arounds are a little longer – so keeping a small inventory of prints on hand to fulfil your orders will give you more control over your order dispatch times.

If you miss these dates, get in touch anyway and we’ll do our best to help you out. This said, it’s called the silly season for a reason – so best to get your order in as early as possible 😉

COVID19 Update (Stage 4)

As we are able to operate online-only, we are (thankfully) allowed to trade throughout the Stage 4 restrictions.

  • Contactless collection is available for clients residing within 25km of Brunswick. If you are eligible for contactless collection, we will let you know when we confirm your print order and make the necessary arrangements with you once your order is complete. Contactless collection is run strictly by appointment and conditions do apply.
  • We also offer Australia Post, DHL for international orders and same-day courier services for Melbourne metro (the latter by quote).
  • All scanning services (both raw scanning and full service art reproductions) are unavailable until further notice.
  • Consultations and print viewings are unavailable until further notice.

This is a difficult time for us all and as we adapt, we ask for your patience if your order takes a little longer than expected, or if we can’t respond to your email right away. We’re still here, and we’re still working hard!

Stay safe, and stay healthy – Cassie, Peter & Dash / Hound & Bone