Due to the Omicron virus, we are currently operating a Click + Collect and postal service only. In-person consulting and studio visits are unavailable until further notice. Thank you for your understanding, and stay safe!
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Turn around times

Turn around times

Print orders are managed by a queue based system, which means that jobs are completed in the order they are confirmed (i.e. paid for).

Our workload changes from time to time, and similarly turn-around times may fluctuate. This is because turn around times are determined by how many jobs are in our queue at any one time.

If you are dropshipping/printing on demand, please check our turn arounds (below) to ensure that the times you advertise on your website allow enough time for printing and delivery.

Smooth, matte papers:

Textured, matte papers:

Semi-gloss/lustre fine art paper

Printing (including test prints)

2– 5 business days.

For orders over 50 prints, allow an extra 2 - 5 working days.

File Setup + Retouching

+ 1 business days to the printing turn around time.

Packaging (large orders only)

+ 1 business day to the printing turn around time.

Artwork Reproduction

5 - 14 business days.

The complexity and volume of your job is the determining factor - we’ll provide an ETA once we know the scope of your job. Your artwork must remain on-site for the duration,
Please note: this service tends to book up a few weeks in advance, so we may not be able to accept your job immediately.

Raw Scans

Typically same-day; 1-2 business days for large bodies of work.

Raw scans are quick as there is no retouching work to do. We’ll provide an ETA once we know the scope of your job.

Artwork size (Approx

600ppi (resolution)

1200ppi (resolution)

A4 (and under)












Postal Service

Standard (up to A3)

Large (over A3, or over 2kg)

Parcel Post






Artwork size (Approx

600ppi (resolution)

1200ppi (resolution)

A4 (and under)












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